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Privacy Policy
How EPCC collects, uses, protects and retains information submitted through this website.
Effective date: 13 September 2026
Information we collect
When you submit a business enquiry, EPCC may collect your name, email address, phone number, organization, country, enquiry category, related service or project, preferred contact method, subject and message. The administration portal also records operational information needed to manage the enquiry, including its reference, status and submission time. Security controls may retain a non-reversible technical identifier for limited rate protection.
How we use information
We use submitted information to review and respond to enquiries, route them to appropriate staff, maintain business records, protect the website and meet applicable operational or legal obligations. EPCC does not use the contact form to request passwords, identity documents or financial information.
Sharing and international access
Information is accessible only to authorized administrators and service providers needed to operate the website, email and hosting. We do not sell personal information. Hosting or email providers may process information in the locations where they operate, subject to their safeguards and applicable requirements.
Retention and security
Enquiry records are retained only as long as reasonably required for business follow-up, security and legal purposes. The current operational retention setting is up to 730 days unless a longer period is required. EPCC uses access controls, encrypted HTTPS connections, protected storage and activity records, but no internet transmission can be guaranteed completely secure.
Cookies and external links
The public website uses essential session functionality for security and language routing. Administration uses secure authentication sessions. External map, email, telephone or third-party links are governed by the destination provider once opened.
Your choices and contact
You may request access, correction or deletion of information you submitted, subject to identity verification and any lawful retention requirement. Contact info@epccgroups.com and include your enquiry reference when available.
Information we collect
When you submit a business enquiry, EPCC may collect your name, email address, phone number, organization, country, enquiry category, related service or project, preferred contact method, subject and message. The administration portal also records operational information needed to manage the enquiry, including its reference, status and submission time. Security controls may retain a non-reversible technical identifier for limited rate protection.
How we use information
We use submitted information to review and respond to enquiries, route them to appropriate staff, maintain business records, protect the website and meet applicable operational or legal obligations. EPCC does not use the contact form to request passwords, identity documents or financial information.
Sharing and international access
Information is accessible only to authorized administrators and service providers needed to operate the website, email and hosting. We do not sell personal information. Hosting or email providers may process information in the locations where they operate, subject to their safeguards and applicable requirements.
Retention and security
Enquiry records are retained only as long as reasonably required for business follow-up, security and legal purposes. The current operational retention setting is up to 730 days unless a longer period is required. EPCC uses access controls, encrypted HTTPS connections, protected storage and activity records, but no internet transmission can be guaranteed completely secure.
Cookies and external links
The public website uses essential session functionality for security and language routing. Administration uses secure authentication sessions. External map, email, telephone or third-party links are governed by the destination provider once opened.
Your choices and contact
You may request access, correction or deletion of information you submitted, subject to identity verification and any lawful retention requirement. Contact info@epccgroups.com and include your enquiry reference when available.